Mehta on the Map - Tracing the Human Side of HR

In the world of talent management and organizational development, we are often expected to be the architects of certainty. We are hired to provide the "Right" framework, the "Correct" competency model, and the "Perfect" succession plan. We walk into rooms with decks full of data and graphs, hoping that the sheer volume of our research will silence the inherent messiness of human behavior. But lately, I’ve been reflecting on the power of a phrase we rarely use in a boardroom: "I don’t know." I remember sitting in a high-stakes meeting recently where the leadership was discussing a significant drop in morale within a specific department. They looked at engagement scores, they analyzed exit interview word clouds, and they compared salary benchmarks. Everyone had a theory. Everyone had a "fix." When it was my turn to speak, I felt the familiar pressure to provide a polished, strategic answer. But as I looked at the data, I realized it didn...